The Kashish E-Learning Solution

Refund Policy

Refund Policy

2.1. Refund Eligibility: Refunds will be considered in the following circumstances:

Within days of the initial purchase for courses or products that have not been accessed or downloaded.

In case of technical issues or unavailability of the course or product that prevents you from accessing the content.

2.2. Refund Process: To request a refund, please contact our customer support team at +91 9414138998. Our team will review your request and, if eligible, process the refund within 7 business days.

2.3. Non-Refundable Items: Please note that certain items, such as downloadable content or completed courses, are non-refundable.

Shipping Policy (Applicable to Physical Materials)

3.1. Delivery Times: If you have purchased physical materials (e.g., books or study guides), please allow 4-5 days for processing and delivery. Shipping times may vary based on your location.

3.2. Shipping Costs: Shipping costs, if applicable, will be clearly displayed during the checkout process. Additional customs or import duties may apply, depending on your location and the applicable laws.

3.3. Tracking: For shipped orders, we will provide tracking information whenever possible so that you can monitor the delivery status of your order.